null
Categories

WARRANTY POLICY

-WARRANTY POLICY-

PLEASE EMAIL SALES@USALAB.COM FOR QUESTIONS

 

-SHIPPED AND USED IN THE LOWER 48 STATES OF AMERICA POLICY-

USA Lab products are warrantied to be free of workmanship, mechanical, and material defects for one to two years from date of purchase depending on product. Within this warranty period USA Lab will replace or repair components that fail due to manufacturer defect. For such repairs or parts, shipping charges will be covered in full or in part by USA Lab.

 

This warranty does not cover any failures due to alteration, repairs, misuse, accident, or abuse. This warranty also does not cover wear items such as glassware, heating elements, thermocouples, oil seal sets, switches, and sensors. The warranty does also not cover wrongful input voltage. The customer needs to be responsible in monitoring power rating and routine checking. If using water in a heater or chiller, the customer must only use distilled water. Other forms of water will void the warranty.

 

-SHIPPED AND USED OUTSIDE OF THE LOWER 48 STATES OF AMERICA POLICY-

USA Lab products are warrantied to be free of workmanship, mechanical, and material defects for one to two years from date of purchase depending on product. Within this warranty period USA Lab will replace or repair components that fail during normal daily use. Such repairs or parts will be covered in full by USA Lab and the customer will be responsible for shipping, labor, and custom duties.

 

This warranty does not cover any failures due to alteration, repairs, misuse, accident, or abuse. This warranty also does not cover wear items such as glassware, heating elements, thermocouples, oil seal sets, switches, and sensors. The warranty does also not cover wrongful input voltage. The customer needs to be responsible in monitoring power rating and routine checking. If using water in a heater or chiller, the customer must only use distilled water. Other forms of water will void the warranty.

 

 

 

For another further questions, feel free to contact us at:

PHONE: 734-855-4890  |  EMAIL: sales@usalab.com