Description

Steel rod, zinc-plated extension support ring chemistry. Rod diameter 5/16", overall length 12"

We ship all glassware products with additional care, but sometimes they arrive broken. If glassware arrives broken, please contact us within 3 days of receiving your product and we will either send you a brand new piece or send you a refund! Any glassware broken after delivery voids all warranties. Thank you for understanding!

For Technical Support, Questions, or Other Issues Please Email or Call Us!

Specifications

Model:	SUPPORTRING
MPN:	Does Not Apply
Brand:	USA Lab

Shipping & Returns

1–3 Business Days Standard Processing

Return Policy ↗ Varies by Product Warranty Policy ↗ Varies by Product

3 Days to Claim Inspect on Arrival

Shipping

Orders ship within 1–3 business days after payment clears. We ship Monday through Friday via UPS, USPS, and freight carriers.
Freight items (crated, hazmat, dropship, or special packaging) can take 1–5 business days to ship.
Expedited shipping speeds up transit, not processing. Contact us for true rush orders.
PO Box addresses ship USPS. Alcohols, chemicals, and hazmat cannot ship to a PO Box.

Full Shipping Policy

Delivery & Damage Claims

Inspect every shipment on arrival. Claims must be filed within 3 business days.
Visible damage? Refuse the delivery and have the driver document it. We will file the claim and ship a replacement.
Concealed damage: contact us within 2 days with photos of the packaging and item. Keep all packing materials.
Freight services (liftgate, residential, inside delivery) are the customer's responsibility to select for their location.

Damage & Freight Details

Returns

USA Lab branded products are returnable within 30 days of order date with prior authorization. Email us before sending anything back.
Solvents, chemicals, and consumables are not returnable once shipped. Custom and made-to-order items are final sale.
Unused items in original packaging carry a 15% restocking fee. Defective items ship back on us.
Items showing any signs of use, wear, contamination, or modification are not eligible for return.
Glassware damage must be reported within 3 business days of delivery for replacement or refund.

Full Return Policy

Custom & Made-to-Order Items

Customized and made-to-order products are final sale and not eligible for return under any circumstances.
This includes ductless fume hoods, configured tanks and reactors, and any item built to your specifications.
These products are manufactured specifically for your application. Confirm sizing, voltage, and configuration with our team before ordering.
Damage claim coverage still applies. Inspect on arrival and report issues within 3 business days.

Return Eligibility Details

Warranty

USA Lab products are covered against manufacturing defects for up to 3 years, depending on product line.
1 year: chillers, heaters, rotovaps, reactors, vacuum ovens, mixers, and most equipment. 2 years: UVP vacuum pumps. 3 years: scientific freeze dryers.
Wear items (glassware, gaskets, heating elements, sensors) and fittings/steel are not covered. Report defects within 30 days (3 days for glass).
Non–USA Lab brands are covered by their manufacturer's warranty. See the product's Warranty tab.

Full Warranty Policy

International Orders

Import duties, taxes, VAT, and brokerage fees are not collected by USA Lab and are the receiver's responsibility.
Verify your country's customs charges and import restrictions before ordering.
Refused or unclaimed international shipments are refunded minus shipping and a 15% restocking fee.
International orders are generally non-returnable. Damaged items must be reported within 3 business days.

International Guidelines